Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and protect your information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Our primary focus is to evaluate energy programs on behalf of our utility and other clients. We often need to collect information to support those evaluations.

We collect the following types of information:

• Name and Contact Details: To communicate with you and provide updates.
• Addresses: To accurately associate data with your location.
• Metering and AMI Data: To evaluate program impacts.
• Survey and Interview Responses: To evaluate and help improve our clients’
  programs and services.

We use your information solely for our evaluation services provided to our clients. Data is retained only for as long as necessary to fulfill these purposes unless you request removal earlier.

Your data may be shared with authorized third parties such as policy makers, program implementers, and evaluators under strict confidentiality protocols as required by our client contracts. We do not sell your personal information.

We implement industry-standard security measures, including encryption and secure storage, to protect your information. Access is restricted to authorized personnel only.

You have explicit rights to your data. These include:

• Right to Know: You may request details about the personal information we collect.
• Right to Delete: You may request deletion of your personal information.
• Right to Correct: You may request corrections to inaccurate information.
• Right to Opt-Out: You may opt-out of the use or sharing of your personal information.
• Right to Non-Discrimination: You will not be discriminated against for exercising your rights.

By using our services and/or receiving an incentive to participate in surveys, interviews, or other data collection, you consent to this Privacy Policy.

We may update this Privacy Policy periodically. The latest version will always be available on our website. Please review it regularly.

If you have any questions or requests regarding this Privacy Policy, including to exercise your rights, please contact us at metering@verdantassoc.com or surveys@verdantassoc.com.